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If you are a Wholesale Customer and are inquiring about our product or would like to place an order for your store:

Please call us at 540-477-9664, or 1-800-294-7783
Email us at: sales@rt11.com
Fax us at: 540-477-2301
This website is for direct-to-consumer sales only.

Fry Viewing


Come Visit Us

Our factory is open to the public Mondays – Saturdays, 9am-5pm.
We are closed on major holidays.

There are big windows in our retail store that allow you to see the entire process of us making chips, with the exception of the peeling of the potatoes. We will be happy to talk to you about the potatoes, the process, and the daily realities of chipland.

There are no walk-through tours of our facility.

If you have a large group (15 people or more), please call ahead so we know you’re coming. Individuals, families and small groups are welcome at anytime.

If you are coming specifically to fry view, it is best to call in advance to make sure we’re cooking. 540-477-9664.

There are plenty of chips to sample and purchase and there is no charge for fry viewing.

Chips coming out of the cooker

Route 11's New Facility photo:
Chips coming out of the cooker.

Directions to our factory:

THE DIRECT ROUTE: (from the North)

  1. Take 81 South to exit 269 (Shenandoah Caverns).
  2. Come up the ramp and take a right off the ramp.
  3. Take your next right on Caverns Road.
  4. And then take the next right onto Industrial Park Road.
  5. Go ½ mile to Edwards Way and take a left into our parking lot. Come to the front of the building and come in through the big red door.
Sweet Potato Wall Art

THE SCENIC ROUTE: (from the North)

  1. Take 81 South to Exit 273 (Mt. Jackson).
  2. Come up the ramp and take a left.
  3. Go to Route 11 and take a right. Go through the town of Mt. Jackson and cross over the Shenandoah River.
  4. Continue down Route 11 about a mile and take a right onto Wissler Road. Go through the covered bridge.
  5. Take first left onto Industrial Park Road.
  6. Go ¼ mile and take a right onto Edwards Way (our driveway).
  7. Park in the front of the building and come in through the big red door.

FROM THE SOUTH:

  1. Take 81 North to exit 269. Come up the ramp.
  2. Take a left off the ramp. Cross over 81 and take your first right onto Caverns Road.
  3. Take the next right onto Industrial Park Road.
  4. Go ½ mile and we’ll be on the left.
Visit Us Our Mission