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If you are a Wholesale Customer and are inquiring about our product or would like to place an order for your store:

Please call us at 540-477-9664, or 1-800-294-7783
Email us at: sales@rt11.com
Fax us at: 540-477-2301
This website is for direct-to-consumer sales only.

Frequently Asked Questions

Are Route 11 potato chips gluten-free?

Our factory is entirely GLUTEN-FREE. All of the products that we make are gluten free and will remain that way.

Are Route 11 potato chips peanut-free?

Yes, all flavors of Route 11 Chips are entirely peanut-free and also free of other nuts. And because we make our own chips at our own little factory, we're happy to assure you that we are not processing any peanut or nut products on any of our machinery.

Are there any dairy products in your chips?

Most of our chips do NOT contain dairy; however, the spices in the following three flavors DO contain some dairy-based ingredients: Sour Cream N Chive, Dill Pickle, and Salt N Vinegar. We run all our chip flavors on the same equipment in the same little factory, so we're very thorough about cleaning when we switch flavors.

Are your chips Non-GMO?

Route 11 Lightly Salted Potato Chips and Route 11 Sweet Potato Chips are both certified Non-GMO. In fact, our little factory was the second potato chip maker in the whole country to get this certification! Our other flavors haven't been certified yet, so stay tuned!

Where do your potatoes come from?

The varieties of potatoes we use are grown specifically for chipping the most delicious chips possible! These potatoes are sourced from east coast chipping potato farmers, from Florida to Maine. We love sourcing as locally as we can, so during Virginia's growing season (August & September) we work with local Virginia farmers for our potatoes. We contract directly for organically-grown sweet potatoes and Yukon Golds for our seasonal specialty lines.

Are your chips organic?

Route 11 Sweet Potato Chips are made with certified organic sweet potatoes.

Do the chips have cholesterol?

No, we use 100% expeller-pressed, high-oleic sunflower oil to make our chips. This is the healthiest oil we can use! There is no cholesterol in vegetable oils, so our chips are cholesterol-free.

Why is there so much air in the bag?

The chips are measured by actual weight, not volume. A 2oz bag may have 'a lot of air' but despite that, there are still 2oz of chips in the bag. The air helps to create a pillow that protects the chips from breakage. It also makes for a better presentation on the shelf.

Are the calories of the chips different in the 2oz bags?

No, the calories in the chips are the same! Only the bag is different. Our chips still have 150 calories per 1oz serving. The larger bags still say one serving is 1oz of chips, but the small bags say one serving is 2oz. With a serving size twice as big, it looks like it has twice the calories (even though the chips are the same). Maybe whoever made this rule decided nobody could possibly resist eating a whole 2oz bag in one sitting. They sound like our kind of people!

What is acrylamide?

According to the US Food and Drug Administration, "Acrylamide is a chemical that can form in some foods during high-temperature cooking processes, such as frying, roasting, and baking. Acrylamide in food forms from sugars and an amino acid that are naturally present in food; it does not come from food packaging or the environment. [...] Acrylamide has probably always been present in cooked foods. However, acrylamide was first detected in certain foods in April 2002." Click here to learn more about acrylamide from the FDA website.

Where are the Mixed Vegetable Chips?

We stopped making the Mixed Vegetable Chips about five years ago. They were definitely a delicious chapter in our history. But, sadly, the cost of the veggies and oil have skyrocketed so much, we'd have to charge more than we'd ever want to for a bag.

When are you coming out with new flavors?

Our number one seller is Lightly Salted. We are also known for our unique flavors and seasonal specialties.

There's only so much a small fry can handle. Our philosophy is to stick with the tried and true flavors traditional to potato chipping in the USA, and elevate their deliciousness. The fewer ingredients put in a bag of chips, the better.

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